Information for residents

Registration and admission

If you are interested in a place in our house or if you have questions about our offers and services, please contact our administration - here you will be happy to help. Of course, you can also make an appointment to visit our house and / or to get all the essential information in the form of a personal consultation.

Financing

The basic service for accommodation in a stationary facility as well as the current fee catalog according to LEVO-SHG can be found on the Health Server of the Province of Styria at www.gesundheit.steiermark.at.
If the costs of staying in a residential institution are higher than the income of the person, the public sector will benefit from social assistance in the form of an additional payment.

Residents rights

Right to polite manners and respect for the dignity and personality, especially to the privacy and intimacy.
Right to care and support in the scope of services and to consent or refusal of therapeutic measures.
Right to inspect your own care documentation.
Right to name a confidant who has to be informed in essential matters.
Right to hold residents meetings (at least 1 x per year) and the choice of resident representatives.
Right to treatment and handling of complaints.
Right to free choice of doctor.
Right to be consulted outside the home.
Right to visiting hours outside of the night's rest periods and the possibility of visiting during the night's rest period in special cases.
Right to meals and rest periods, which correspond to the usual living conditions (eg meal plans).
Right of access to a telephone.
Right to personal clothing.
Right to payment documents for special services.
Possibility to safely store money and valuables.
Right to hand over the home statute.
Right to privacy

Location and arrival